Refund policy

Return and Refund Policy

At Dark Seamoss, we are committed to providing high-quality products and services to our customers. Due to the nature of our offerings, we have established the following return and refund policy:

Returns and Exchanges

  • All Sales Are Final: Due to the perishable and consumable nature of our products, we do not accept returns or exchanges under any circumstances.

Refunds

  • Refunds for Products: Refunds are not available for purchased products.
  • Refunds for Services: Refunds for services rendered are not provided. However, if you experience an issue with a service, please contact us directly to resolve the matter.

Resolution for Issues

If you encounter a problem with a product or service, please reach out to us at AllTingzSeaMoss@gmail.com within 7 days of your purchase. In certain cases, we may issue a store credit or discount for future purchases at our discretion.

Thank you for your understanding. If you have any additional questions or concerns, please don’t hesitate to contact us.